Business
On request
For a business with its own WhatsApp Business number.
- One number connected through Meta's official procedure
- Leads, orders, appointments, chat and opt-in campaigns
- Templates and usage always under control
Official WhatsApp Business Platform · your number stays on your phone
WhatsApp for your business,on Meta's official API.
WhatsSend connects your business's WhatsApp Business number to Meta's official platform. Reply within minutes to whoever contacts you, send order, shipping and appointment updates, and send promotions only to people who opted in. All from one panel, while the number keeps working on your phone.
Online shops · stores · appointment-based services · professionals · local businesses
Aurora Store · WhatsApp Business
Hi Giulia 👋 your order #1042 has shipped. Would you like delivery updates here?
YesNo
Yes
Great! We'll message you when the courier is out for delivery. 📦
Updates on for order #1042
How it works
From the first contact to the conversation, without copying numbers by hand.
1
Connect your number
Through Meta's official procedure (Embedded Signup) you connect the WhatsApp Business number you already use: it stays active on your phone.
2
Contacts come in
Website forms, Facebook and Instagram campaigns, online shop orders: the data reaches WhatsSend, also through Zapier.
3
The right message goes out
A Meta-approved template for confirmations, updates or contact requests, within the time slots you choose.
4
Continue the conversation
Replies are sorted and the chat continues from the panel or from your phone, with the whole history in one place.
What you can do
The tools to talk with your customers on WhatsApp, following Meta's rules.
Requests and leads
A reply within minutes to whoever fills in a form, with Yes / No buttons and outcomes always visible.
Orders and shipping
Order confirmations, shipping and delivery updates with Meta-approved utility templates.
Appointments and reminders
Confirmations and reminders for bookings and appointments, with the customer's reply right in the chat.
Chat in one panel
Every conversation of the number, with photos and documents; the 24-hour window is handled automatically.
Opt-in campaigns
Promotions only to contacts who opted in, with a cost preview and a "Do not contact" list.
Custom automations
Connect your online shop or management software (for example with a webhook) and decide when a message goes out: when an order ships, the customer gets "Want shipping updates on this number?" with Yes / No.
Only official Meta services
WhatsSend uses Meta's official WhatsApp Business Platform (Cloud API). It does not use WhatsApp Web, browser extensions or unofficial connections. The number is connected through Meta's procedure (Embedded Signup): you log in with your Facebook account, pick the number already in the WhatsApp Business app and confirm the connection in the app on your phone.
Official API
Messages are sent and received through Meta's Cloud API, and the signature of every notification is verified.
Your number stays yours
With Coexistence the number keeps working in the WhatsApp Business app. The account stays in your name and you can disconnect it at any time.
Approved templates
Messages that open a conversation use Meta-approved templates in the right category: utility or marketing.
Consent and rules
Message only people who gave you their number and consent; anyone who asks not to be contacted goes on the "Do not contact" list.
Transparent costs
Message fees are set by Meta and you pay them directly to Meta in WhatsApp Manager. No mark-up on messages, and you track usage in the panel per month and campaign.
Data in Europe
Servers in the European Union (IONOS, Germany), encrypted tokens, 12-month retention, deletion on request.
All details on data processing are in the privacy policy.
For every kind of business
Online shops
Order confirmations, shipping updates and after-sales support, on the channel customers actually read.
Appointment-based services
Salons, clinics, gyms and professionals: confirmations, reminders and rescheduling right in the chat.
Stores and local businesses
Answer information requests and send news only to people who signed up.
Forms and campaigns
Whoever fills in a form on your website or in a Facebook and Instagram campaign gets a reply within minutes.
Coming soon
Pricing on request
WhatsSend is being released. Fill in the form: we will get back to you with a quote and the activation timeline.
Custom
On request
For several numbers, high volumes or connections with your online shop and the other tools you use.
- Several numbers or locations
- Connection to forms and online shops, also through Zapier
- Onboarding support
The WhatsSend fee is separate: message fees are set by Meta and paid by the customer directly to Meta, with their own payment method in WhatsApp Manager. Meta's official pricing
Frequently asked questions
What technology does WhatsSend use?
Meta's official WhatsApp Business Platform (Cloud API). It does not use WhatsApp Web or any unofficial connection.
Can I keep using WhatsApp Business on my phone?
Yes. With Coexistence the number stays in your WhatsApp Business app, and messages written on the phone also appear in the panel.
How do I connect my number?
From the panel, through Meta's official procedure (Embedded Signup): log in with your Facebook account, pick the number already in the app and confirm on your phone. It takes a few minutes.
Can I send order and shipping updates?
Yes, with Meta-approved utility templates: order confirmation, shipping and delivery, sent to people who gave you their number when buying.
Who can I message?
Only people who gave you their number and their consent. Promotions go only to contacts who opted in, and anyone who asks not to be contacted goes on the "Do not contact" list.
How much do messages cost?
Fees are set by Meta and you pay them directly to Meta in WhatsApp Manager. The WhatsSend fee is separate and WhatsSend adds no mark-up on messages.
Can I disconnect my number?
Yes, at any time: from the WhatsApp Business app (Settings → Account → Business Platform) or by asking us. The WhatsApp Business Account stays yours.
Where is the data stored?
On servers in the European Union, with encrypted tokens and messages kept for 12 months. You can request deletion at any time: details are in the privacy policy.
When is it available?
WhatsSend is being released. Fill in the form at the bottom of the page and we will get back to you.
We'll get back to you
WhatsSend is being released.
Leave your details: we will get back to you by email, or on WhatsApp if you prefer, to show you WhatsSend and how it fits your business.